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AAF Billhighway Refresher - Shared screen with speaker view
Dwight Douthit
18:52
Is the transaction ID the same # as on our entry manifest?
Mark Farrar
19:41
will the name on there be the entrant name or will they all say open water?
danielleibundgut
20:06
I had the same question
John Moore
20:47
Is this about ADDY awards? Or am I in the wrong Webinar?
Pearl Ford-Fyffe
21:23
Yes, this is about ADDY Awards payments made online by credit card.
Dwight Douthit
21:38
BillHighway is the online billing system for ADDYS
Melissa Pacheco
22:14
Will there be a webinar on Openwater?
Dwight Douthit
24:08
HI Melissa, Do you mean setting up your clubs ADDY portal? I don’t think so but there is a link to a tutorial
Dwight Douthit
25:13
I’m thinking NO REFUNDS. lol
hugh
27:23
Will this webinar be available as a recording - I am realizing the board member who would actually get something from this is our treasurer…
Heidi Dowd
28:02
Are the bank accounts already set up and linked for auto deposit?
Melissa Pacheco
28:04
yes, please on the recording, definitely should have had my treasurer on this
Heidi Dowd
28:25
upload transactions to Quickbooks?
Melissa Pacheco
31:02
Dwight do you have that link or know where I can find it?
Heidi Dowd
32:04
Can reports include member name with payment?
wmccormac
32:14
http://aaf.userguide.co/awards/articles/admin-sign-up-form Melissa go there
Heidi Dowd
33:02
exporto to QBO?
Mark Farrar
33:03
yes! please tell me there’s a way to have the entrant name, or something we can match up with OpenWater!!
Dwight Douthit
33:32
Here u go Melissa: http://aaf.userguide.co/awards/userguides/guide/configure-your-competition
Sarah Jeffcoat
34:12
@Melissa, We will also be training clubs and helping with set up at the D4 conference in Tallahassee.
Melissa Pacheco
34:42
thank you Dwight!
Dwight Douthit
35:53
The list of all entries —itemized by entry number.
Dwight Douthit
36:07
The manifest...
Melissa Pacheco
36:16
Thanks Sarah! I knew that but didn't want to wait, LOL, wanted to get started. I'll be there for it, so if we're have trouble
Heidi Dowd
37:06
Confirm that transactions for local ADDY is going to the correct bank account. If tracking more than one ADDY how are those assigned? I will be working with Santa Barbara, Los Angeles
Sarah Jeffcoat
37:32
@Melissa, feel free to call me if needed. I'll PM my number.
Heidi Dowd
38:11
Does the initial payment go to Open Water and then rerouted through Bill Highway?
Melissa Pacheco
38:26
@sarah - thank you ;)
Mark Farrar
38:27
the problem is that there is no information in openwater the corresponds to the reports in bill highway. that makes it almost impossible to reconcile.
angstudio
38:33
I may have missed it. Will clubs be able to set up automatic membership rental pay?
angstudio
38:43
Renewal pay
elise
38:50
do you recommend using personal emails or or a club email? does it matter? I know we have used personal emails in the past but we are having issues getting back in
Heidi Dowd
42:21
I need to differentiate between revenue between ADDY's to reconcile.
Mark Farrar
43:05
I don’t see anyway to tell if it’s for professional entries or student entries.
Pearl Ford-Fyffe
43:56
The manifest # from Open Water needs to transmit into the payment information in the Bill Highway reports so we can all properly reconcile the online payments made.
Sarah Jeffcoat
44:25
You can find the transaction number in OpenWater. Select the entry you want to refund > Go to the General Tab > Select Invoice/Manifest > Select Accounting and the transaction number shows with the payment info
Heidi Dowd
45:33
Billhighway needs to identify each payment with the registration information from Open Water.
george
45:39
Great! Thanks Sarah.
Trilia
46:33
hi! what's our login credentials for the system?
Heidi Dowd
46:34
Including professional vs student. Can Billhighway get this done before ADDY events start?
Karen Slinkard Neal
49:21
Sara: “You can find the transaction number in OpenWater. Select the entry you want to refund > Go to the General Tab > Select Invoice/Manifest > Select Accounting and the transaction number shows with the payment info” Are you saying do this in Billhighway and we will see the Open Water transaction number?
Heidi Dowd
49:42
It is crucial to have the entrant name tied to the payment received.
Sarah Jeffcoat
50:07
@Karen, You do this in OpenWater to find the transaction number for BillHighway.
Karen Slinkard Neal
50:24
Thank you Sarah.
Heidi Dowd
50:26
Can Billhighway do this?
Mark Farrar
51:19
yes Heidi. that would save HOURS of trying to figure this out. there is nothing that matches up between the two.
Heidi Dowd
52:11
Billhighway needs to make this a priority.
Heidi Dowd
52:31
Again, it's critical for our financial reporting including refunds.
Heidi Dowd
53:06
I would like to be informed as to when this will happen.
Sarah Jeffcoat
54:21
How will the link for the recording be distributed?
dreeves
55:07
We'd like you to send to everyone and we'll forward to others as well.
hugh
55:21
It’s all really good info, just likely all for our club treasurers not Addy chairs…
wmccormac
55:35
Thank you!
Sarah Jeffcoat
55:42
Thank you!
Madison Absher
55:48
Thank You!
hugh
55:53
Thanks for your time!
Heidi Dowd
55:55
Thanks
Karen Slinkard Neal
55:59
Thank you!
Dwight Douthit
56:07
thanks for your time!